White Label

White Label Links, Mentions and Help Section

This is where you define what links and mentions can be kept from our end on the white label platform, such as documentation or support links. Here, all options are unchecked by default, so the links are available for your sub-users.

White label links

The following 123FormBuilder resources can be disabled and hidden:

Disable Support tab & live chat – unchecked by default. If checked will hide the support tab and chat widget from the interface.

Disable documentation links from the platform – unchecked by default. If checked will disable and hide all links that redirect to 123FormBuilder resources like Knowledge Base articles (for example the “learn more” links from the Publish section or the links from the tooltips that appear when hovering on the “help sign” icons from various sections of the platform). As a future improvement, this option will also hide the “what’s new” section from the Account Menu.

Disable all Publish Form methods that require plugins – unchecked by default. When checked the various publishing means that require 123FormBuilder plugins that can’t be rebranded, such as Shopify, BigCommerce, Facebook, Joomla, WordPress will be hidden.

This is where you can define the links that are available for your sub-users when they access the Help section. By default, all of them redirect to 123FormBuilder resources, but they can all be replaced with custom links or completely hidden. The custom links should include http:// or https://.

White label help section
  • Knowledge Base link – This is set to Default, meaning the 123FormBuilder Knowledge Base is accessible. The other options are Custom, where you can add a different link, and Hidden.
  • Support link – This is set to Default, meaning the 123FormBuilder support form is accessible. The other options are Custom, where you can add a different link, and Hidden.
  • Contact link – This is set to default, meaning the 123FormBuilder Contact Us page is accessible. The other options are Custom, where you can add a different link, and Hidden.
  • Terms of Service link – This is set to Default, meaning the 123FormBuilder Terms of Service page is accessible. The other options are Custom, where you can add your link, and Hidden.

If all links are hidden, then the “Help” section will be completely hidden.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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