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What happens to my 123FormBuilder subscription if I cancel?

To cancel your subscription, you must follow our Terms of Service cancellation policy. Then, log into your form builder account, click on your username,… Read more

What happens when I change my payment details on 123FormBuilder?

When you update your payment details, the new method or details will be used for the next charges from then on. To change your… Read more

Diamond Plan Features

Take your forms to the next level with 123FormBuilder. In this article, we present all the features provided by the Diamond plan. Account Features… Read more

Platinum Plan Features to Build Your Forms

With 123FormBuilder, you can easily create complex forms to boost your business and collect data. There are different subscriptions types that you can choose… Read more

Gold Plan Features

123FormBuilder offers different types of upgrade options to cover various businesses. In this article, we will enumerate all the Gold plan features so you could decide if… Read more

Fair Usage Policy on 123FormBuilder

First things first, what is fair usage exactly? Fair usage is the limit imposed over certain features to ensure the best performance of your… Read more

Why is my 123FormBuilder account suspended?

Collecting and managing data is a huge responsibility. 123FormBuilder is here to help you collect the data you need as easily as possible with… Read more

Wix Starter Plan Features

The Wix Premium Starter plan is designed for Wix users. This subscription is managed by Wix. It offers many benefits and allows access to… Read more

Basic Plan Features to Build Your Forms

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are four standard plans to choose from: Basic, Gold,… Read more

How to access our 123FormBuilder EU datacenter?

123FormBuilder is hosted on Amazon servers with data centers across the US and EU. Our form builder tool is already GDPR-compliant. However, if you… Read more

Approval feature on your forms

With the approval feature, you can specify the sequence of steps required to mark a submission as accepted or rejected and from whom to… Read more

User Groups on 123FormBuilder

The Account Owner or a Super Admin can create User Groups from the Users panel within the form builder. Once a Group is created… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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