Data Management

How to transfer forms from one 123FormBuilder account to another

At request, we can transfer forms from a 123FormBuilder account to another. Important Notes It's not possible to transfer forms that were made under… Read more

I cannot download the CSV file from 123FormBuilder on Safari. What to do?

If you cannot download CSV archives on Safari, namely you cannot download your form submissions in CSV at all within the form builder, you'll… Read more

I get an error when I open the CSV file from 123FormBuilder. Why?

This happens when you access the download link from a different browser than the one in which you are logged in to your form… Read more

My reports contain more messages than the Submissions table does on 123FormBuilder. Why?

By default, the Reports section takes into account all the submissions ever received. When you delete entries from the Submissions section in your form… Read more

My 123FormBuilder form reports display inaccurate data. What to do?

Form reports display inaccurate data whenever you change the choice fields of your form, but haven't updated the reports themselves. If you change the… Read more

Tracking the form activity on 123FormBuilder with Google Analytics 4

To track the form's activity with Google Analytics, go to the Publish section of your form. Under Tracking, you can find connect your Google… Read more

What file extensions does the File Upload support on 123FormBuilder?

123FormBuilder is an online form builder with file upload functionality. Users can collect files from their respondents through form submissions by adding File upload… Read more

How to print form entries on 123FormBuilder

With our form builder, you can easily print the entries received on your forms. You can choose to print individual entries or multiple entries… Read more

Managing form submissions

Your form submissions are stored on our servers. and are available to you in the Submissions section. This is where the information provided by… Read more

Number Widget – 123FormBuilder Surveys

When you first access the Reports section for a form in our form builder, you see the default report, that contains all form fields,… Read more

How to import submissions on your 123FormBuilder form

Your form submissions are stored on our form builder servers and are available to you in the Submissions section. You are able to import… Read more

How to export 123FormBuilder form submissions to Excel?

With our form builder, you can manage your submissions as you see fit in the Submissions section and export them to CSV or Excel… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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