Form Configuration

UTM tracking for embedded forms on 123FormBuilder

By using a custom JS script added to the form, you can fill form fields with UTM tracking parameters or other source values. Once… Read more

Approval feature on your forms

With the approval feature, you can specify the sequence of steps required to mark a submission as accepted or rejected and from whom to… Read more

How can I add SPF record for 123FormBuilder?

SPF filtering is a common anti-spam measure among email providers. It is designed to prevent your emails from being marked as spam. Prevent email… Read more

Managing custom email templates

In this article, you will learn how to manage your custom email templates and understand how they work. How to create and save custom emails Start… Read more

I don’t receive 123FormBuilder form submissions in my Inbox. Why?

First, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

Send emails through your own SMTP server using 123FormBuilder

The SMTP feature is available starting from the Gold plan. With this feature, you can send notifications on submissions without the address noreply@123formbuilder.com appearing… Read more

How to integrate 123FormBuilder forms with Wix Code

Wix Code allows you to create your own database, a MySQL database. It's a great tool to store information from your website and it… Read more

Custom template variables on 123FormBuilder online forms

In this post, we'll take a look at all the email template variables that our form builder has to offer. Using custom templates as… Read more

How to manage your email templates in 123FormBuilder

Email templates save you time when you want to send the same email on multiple occasions. You can create different templates for your forms, or just… Read more

Can I delay emails on my 123FormBuilder web forms?

Yes, you can delay emails. In the form builder, choose your form and go to the Emails section of your form. There, you will… Read more

I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?

If you receive the error message "The SMTP information you have provided is incorrect" or anything similar, while trying to activate the SMTP feature… Read more

How is my 123FormBuilder form data secured and processed?

123FormBuilder is actively taking all the measures needed to keep your form data secured. We host our data on AWS (Amazon Web Services) and… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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