Introduction

I don’t receive 123FormBuilder form submissions in my Inbox. Why?

First, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

Change the account’s language on 123FormBuilder

Our form builder platform is available in the following languages: English Spanish Portuguese Russian French Dutch German First, sign in and then click on… Read more

How to clear the cache and cookies in your browser

Clearing your browser's cache and cookies is an important step for almost any internet browsing issue. The reason why we recommend this step is… Read more

How to enable third-party cookies in your web browser?

If you encounter login problems or other similar issues while trying to use our web form builder, you'll need to enable third-party cookies in… Read more

Social Login

You can use social login to sign up and sign in to your 123FormBuilder account with your Google, Facebook, or Microsoft open ID. The… Read more

123FormBuilder – Wix restrictions

123FormBuilder provides a dedicated app for Wix users, making it easier for them to manage their online forms directly through their Wix website. We… Read more

Can I embed my online form into an email?

No, you cannot. Especially if you intend to receive submissions this way. Even though we encourage the use of JavaScript to embed forms on… Read more

How to change the favicon of your 123FormBuilder account?

A favicon is a tiny icon displayed in the browser tab where the webpage is opened. It usually has the extension .ico and is… Read more

How many API calls can I use on 123FormBuilder?

API calls are operations performed when another service communicates with ours. For example, if you use Zapier, each time the two apps in a… Read more

Can I use my own CSS to make the form look like my website?

You can use your own CSS to customize the look of your form. Styling forms with CSS is a great opportunity to add your… Read more

Does 123FormBuilder have integrated anti-spam solutions?

Yes, our form builder has integrated anti-spam solutions. You can protect your Inbox from spam by using Captcha verification images, by limiting form submissions… Read more

Does 123FormBuilder provide mobile support for forms?

Yes, our forms work on mobile devices. They are mobile responsive and work on both Android and iOS. When you set the form's width… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?