Documentation

Form Buttons

There are several buttons that can appear on your form: Submit, Clear all answers, Print, Next, Previous, Preview, Save for later, Update Submission, Go… Read more

Can form users edit delivered submissions at a later time?

Yes, users can edit their submissions even after they have sent them. To enable this feature, open the Advanced section of your form. From… Read more

Can users save and resume a form submission?

Users can save an incomplete form submission and continue filling out the form at a later time. In the Advanced → Submissions section, check the option… Read more

How to edit form submissions on 123FormBuilder?

If you want to make edits to form submissions, you can do so by clicking the Results button in the Form Editor of your… Read more

Do my clients need a PayPal account or can they pay with a credit card?

Our answer is based on our experience with the PayPal order form integration for 123FormBuilder. PayPal Account Optional allows customers to complete website payments… Read more

123FormBuilder and Pipeline Deals Integration

Integrate your forms with Pipeline Deals to have People and Deals added to your Pipeline Deals lists at every form submission. Go to Integrations,… Read more

Integration of 123FormBuilder web forms with the Zendesk help desk

The integration of 123FormBuilder web forms with the Zendesk help desk picks up and sends support tickets to the Zendesk interface, where they are… Read more

123FormBuilder and Top Producer Integration

Using the Top Producer integration, real estate's most intuitive CRM, you can send all the contact information provided by users when filling out your… Read more

123FormBuilder and iContact Integration

iContact integration allows you to send form visitors' information to your iContact lists automatically. At every submission, you'll have a new contact added to… Read more

123FormBuilder and Twitter Integration

Twitter integration generates a tweet from your Twitter account for every new entry your web form receives. To enable the Twitter application, go to… Read more

123FormBuilder for Salesforce

This is an older version of the 123FormBuilder integration with Salesforce. For the current version, please visit our AppExchange listing and read our app… Read more

Google Groups

Enabling the Google Groups application will automatically add your submitters' emails to your Google Group. All you have to do is go to Integrations section,… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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