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How to view and download your 123FormBuilder invoices

In this article, we illustrate how to manage your payment details associated with your subscription and how to view and download your invoices.

When you purchase a 123FormBuilder subscription for our form builder, the invoice is sent automatically to the billing email address provided at checkout. Additionally, a 2Checkout account is automatically created for you the moment you finish the payment.

2Checkout is the payment processor we use to charge our paying subscribers. In your 2Checkout account, you can see and manage your 123FormBuilder subscription details.

For each completed order, a payment receipt will be sent automatically to the billing email address provided. To change your subscription details, check out this article.

In order to download and view your invoices, simply log in to your 123FormBuilder account and go to the My Account section.

Account Details

Afterward, press Change Payment Details.

Change payment details

A lightbox will appear containing all of your subscription details. Then, go to the My Account tab.

Invoices

Here you’ll find an overview of your orders, see your invoices and download them to your device. All invoices are generated as PDF documents.

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4 comments

  1. Finding copy invoices is such a pain that we cancelled the subscription. The term, ‘Change payment details’ is NOTHING to do with invoices and it took ages to find. It feels like it’s been designed to be hidden. my advice is to make the invoices and payments easy to find as you won’t lose any further customers.

    Reply

    1. Hello, indeed, the invoices are located in your 2Checkout myAccount tab. Change Payment details is a button that redirects you to update your 123FormBuilder subscription details. Within your 2Checkout account, you can see many more options and find more details about your subscription, including all the invoices generated from our side. I’ve sent this as a suggestion to my team to add another button for the downloading invoices. Thank you and have a great day!

      Reply

  2. Payment was made, and I received a code 5741, and the form to complete which I did and submitted . please I want to know where I got it wrong

    Reply

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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