Knowledge Base

123FormBuilder provides conditional logic functionality, allowing its users to change the behavior of their web forms based on the input provided by their respondents. With conditional logic, you can make your online forms more dynamic.…

There are seven types of email notifications that can be triggered when the form is sent. You can choose your preferred template from the Body dropdown in the forms Emails section. Below you can find…

When you integrate with Google Drive all the data is imported in the form's spreadsheet. Sometimes you need only certain information about your users. In this article, you will learn how to send specific data…

Use Form Rules if you want to redirect your users to different web pages based on their input. Go to the Rules section → Form Rules tab and click on Add Rule. Do not forget to tick Enable rules…

Reports filters allow you to view only the information that is of interest to you at a certain moment. In the form builder, click Edit Report → Reports Filters → Add Filter to establish the…

With 123FormBuilder, you can perform calculations on your web forms & surveys. Use form calculations to add mathematical operations between your fields on your online forms. Form calculations offer a world of possibilities beyond simple…

123FormBuilder is compliant with the eight principles that guide the Data Protection Act of 1998, amended in 2003, and part of the Directive 95/46/EC (check out our form security page). Principles which are: 1. Personal…

Our answer is based on our experience with the PayPal order form integration for 123FormBuilder. PayPal Account Optional allows customers to complete website payments with PayPal even if they don’t have a PayPal account. To…

We want to make your order forms easy and efficient. Since our order form creator is complex with a lot of discounts, taxes, and different calculations, we developed a new feature called the Fee field.…

If you get this Authorize.net error, it means that you need to add the URL of the page where the payment is made in your Authorize.net account. Go to the Account → Response/Receipt URLs section…

Once you connect a payment processor and assign your prices, you can specify how should the total price be calculated by setting up the Products section. To do so, in your Form Editor, scroll to…

With 123FormBuilder, you can create coupon codes and assign them to your order forms. Whether you're planning a seasonal sale or simply want to thank your loyal customers with a special discount, you can certainly…