Payment Gateways FAQs

PayFast FAQs

What is PayFast?

PayFast is a South African online payment gateway that allows you to accept online payments. It has become a popular payment solution in South Africa, serving merchants of all sizes.

How does PayFast work?

After your respondents select the products/services they are interested in, they are redirected to the PayFast payment page, where they can select the preferred payment method. Your respondents need to provide their payment details and submit the payment. After that, PayFast processes the payment and sends the funds to your PayFast account from where you can withdraw them to your bank account.

Is PayFast secure?

Yes, PayFast is a secure payment gateway. PayFast is PCS DSS Level 1 compliant, so it adheres to strict security standards to ensure the safe handling of credit card information. PayFast also uses SSL encryption to protect sensitive information.

Is PayFast international?

No, PayFast is a South African payment gateway and only supports transactions in South African Rand (ZAR). This means that PayFast is primarily designed for form creators that are located in South Africa.

However, PayFast does support payments from international customers if they have a South African bank account or a card issued by a South African bank. Other currencies are also accepted, but the funds will be converted to South African Rand before being deposited into your account.

What payment methods does PayFast offer?

When integrated with your 123FormBuilder form, PayFast supports credit and debit cards, such as Visa, Mastercard and American Express.

Does PayFast charge any transactional fees?

Yes, PayFast charges transactional fees for processing payments through their platform. The fees vary depending on the payment method, but some of them are worth mentioning:
  • Credit card payments: 3.5% + R2.00 per transaction for Visa and Mastercard payments/4.5% + R2.00 per transaction for American Express payments
  • Debit card payments: 2.5% per transaction

It’s important to note that PayFast may also charge additional fees for certain services, such as chargebacks, refunds, and account withdrawals. You should carefully review the PayFast pricing page for a complete list of fees and charges.

How can I integrate PayFast with my 123FormBuilder form?

Start by creating a new form and adding fields. Once you have assigned a price to your fields/choices, all you have to do is to add PayFast to your form by going to the Payments section.

In order to enable it, you need to provide your Merchant ID and Merchant Key – these can be found in your PayFast account, under Merchant identifiers.

123FormBuilder and PayFast Integration

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
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