Connection to Stripe Merchant service

timconventioneers

Asked on September 13, 2022 5:01 PM

although I am connected to stripe, the forms are being submitted without payment

Sabina G

Answered on September 13, 2022 5:16 PM

123FormBuilder Support
Hello,
 
Thank you for contacting us about this.
 
I’ve had a look over your form setup and could see that you are still using the sandbox mode for the Stripe payment processor.
 
Please make sure to disable this, otherwise no real payments can be processed.
 
If there is anything else we can assist you with, do not hesitate to reach out and we’ll be happy to help.