Form is in Deepening into Life folder - Password Form

jo.sennett

Asked on September 30, 2022 3:08 PM

HI

I have set up a form to display passwords when the corresponding multi choice list is selected.

If the user only selects 3 of the 8 choices only 3 passwords appear and I want that information to appear on the email notification. At the moment each time I try it it displays ALL the passwords in the email.

Your help is needed

Kind regards

J Sennett

Georgiana B

Answered on September 30, 2022 5:06 PM

123FormBuilder Support
Hello, 
 
Thank you for reaching out to us. 
 
Our email layout is static, meaning that we cannot remove/add content based on the user’s selections, but we do offer the option to send different emails based on certain conditions
 
Therefore, you can create a new email template for each possible choice selection and set up the conditional logic to trigger each email notification only if its coresponding choice is selected.
 
If you need any other assistance, please let us know.