Stripe not sending receipts or acknowledging payments.
Hello,
Thank you for reaching out to us.
Please note that after completing the payment, your users are redirected to the Thank you page, where they can see the “Order Complete” message.
Additionally, under the Set up -> Emails -> When section, you can set up an email notification to be sent to your customers only if the payment has been completed.
In case any other assistance is needed, please let us know.
Best regards,
Thank you for reaching out to us.
Please note that after completing the payment, your users are redirected to the Thank you page, where they can see the “Order Complete” message.
Additionally, under the Set up -> Emails -> When section, you can set up an email notification to be sent to your customers only if the payment has been completed.
In case any other assistance is needed, please let us know.
Best regards,
Georgiana
Account manager
The 123FormBuilder Team
How can I let payers know their payment was accepted?