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In-Depth Review: Jotform vs Formstack vs 123FormBuilder

Are you looking for a good formbuilding solution to help you collect and manage data? Do you need customized registration forms, contact forms, surveys or quizzes? Then an online form solution is exactly what you need. 

Luckily, there are many options on the market. And you can test most of them out before setting for one. We are here to see how JotForm vs Formstack vs 123FormBuilder works out, who wins, and which could be the best choice for you. Without further ado, let’s begin our three-way analysis. 

What is JotForm?

JotForm is a form-building tool that allows you to design and manage forms, surveys, and quizzes. It simplifies the process of collecting, measuring, and analyzing feedback through various formats like forms, quizzes, surveys, and polls. 

As a widely used form builder, it offers numerous features for creating and deploying online forms, including diverse form fields, conditional logic, and payment options.

What is Formstack?

Formstack is a versatile online form builder and data management platform designed to help businesses streamline data collection and workflow automation. It allows users to create custom forms, surveys, and documents without coding skills. 

With drag-and-drop building, integrations, and analytics, Formstack caters to marketers, HR teams, healthcare providers, and financial services, enhancing productivity and automating tasks for both small businesses and large enterprises.

What is 123FormBuilder?

123FormBuilder is an online form creation and data collection tool designed to simplify building and managing forms, surveys, and quizzes. It features a user-friendly drag-and-drop interface, customizable templates, and integration with various third-party applications

123FormBuilder helps streamline data collection, improve workflow efficiency, and enhance communication without requiring any coding skills. It integrates with many important apps, such as Salesforce, Google Drive, Hubspot, PayPal, Stripe, Dropbox, and more. 

SSL encryption, GDPR compliance, and HIPAA-compliant form options are among the security features of 123FormBuilder, which also includes multilingual support, customizable themes, and robust analytics and reporting capabilities.

Specific Features for Jotform, Formstack, and 123FormBuilder

Each of the three form builder solutions we are talking about cater to specific audiences, which means they provide various features. Let’s see exactly what JotForm, Formstack, and 123FormBuilder have to offer.

Jotform

Jotform is an important name in the niche market. As a result, it offers a number of quality features to free and paid accounts. Here are some of the most popular features:

  • An extensive form template gallery – users can simply pick a form template and further personalize it before use
  • Drag-and-drop form editor – anyone can create and publish an online form without coding knowledge
  • Widgets – you can use them to further customize forms with esignatures, clocks, and more
  • Process automation – third-party integration with apps allows users to automate business processes and save time
  • Form analytics – advanced tools allow users to check form performance

Formstack

Formstack’s focus on compliance, workflow, and optimization makes it a powerful solution for some users. Let’s review some of the features that set it apart:

  • HIPAA Compliance – Formstack offers robust HIPAA compliance features, making it suitable for healthcare organizations and other industries that handle sensitive health information. If you need to collect patient data securely, Formstack has you covered.
  • Document Merging with Formstack Documents – With Formstack Documents, you can automatically populate documents (such as invoices, receipts, and letters) based on form submissions. No more manual document creation—Formstack streamlines this process for you.
  • Advanced Workflow Tools – Formstack stands out with its intuitive workflow tools. Whether it’s approval workflows, conditional logic, or complex routing, Formstack allows you to create sophisticated processes that align with your business needs.
  • Optimization Features — Formstack emphasizes optimization. You’ll find tools to enhance form performance, improve conversions, and streamline data collection. From A/B testing to analytics, Formstack helps you fine-tune your forms.

123FormBuilder

This one-of-a-kind formbuilder solution allows you to swiftly construct web forms for any occasion. You can choose from a large variety of over 3,000 form templates for diverse use cases.

Alternatively, if you do not know how to code, you can use the editor to design your form from scratch. It also lets you tweak themes and styles to match your brand’s identity, such as removing the product link and creating a custom domain.

123FormBuilder Form Templates

123FormBuilder provides rich conditional logic capabilities for a really tailored response experience. You can also use crucial form field types like product fields, computations, and payments to convert online forms into de facto online storefronts.

The numerous payment processors on forms functionality enables users to add as many payment processors as they require.

Custom workflows allow you to create custom workflows for form submissions in Salesforce.

123FormBuilder supports multi-language forms, which means you can construct and translate forms in other languages.

Of course, Zapier Full Experience has integrated connections to popular programs such as Salesforce, Mailchimp, Google Drive, and Dropbox, among others.

Jotform vs Formstack vs 123FormBuilder – Security Features

Each of these form builders incorporates essential security features to protect user data and ensure compliance with industry standards and regulations.

Our three examples have SSL encryption available, as well as classic protection methods like Captcha. They also provide HIPAA compliance to those working in healthcare, which is a nice touch that increases use cases and the type of possible customers. 

JotForm provides data protection, encryption, and HIPAA compliance for healthcare companies and adheres to GDPR and data residency regulations.

123FormBuilder users can set password protection for forms to restrict access and ensure that only authorized individuals can view or submit data. And you can choose SSO as an add-on for your Enterprise account if you feel you need the extra security. 

Payment Processors

Most users prefer to enjoy as many features as possible with their formbuilder. One of the most important ones is the ability to receive payments. Fortunately, all three formbuilders provide native integration with certain payment processors, facilitating sales for small businesses, individuals, freelancers, NPOs, and big businesses alike. 

You can add a payment processor on 123FormBuilder, Jotform and Formstack online forms to increase your firm’s revenue. Payment processors on forms also allow you to directly collect subscriptions, donations, and contributions, and conduct more types of monetary transactions. 

Something specific to 123FormBuilder is the ability to add multiple payment processors on the same online form. That adds more variation for clients, donors, and respondents, who can choose the processor they prefer when making a transaction. It’s something that Jotform and Formstack don’t offer their clients at the moment. So, you can add PayPal, Stripe, Square, Authorize.net, and more processors, if you want, on a single form. 

Analytics and Insights Options for Each Form Builder

Jotform

Jotform provides analytics and insights capabilities to help users assess and improve form performance. The form analytics dashboard monitors the number of submissions, conversion rates, and form views. It also tracks user behavior, such as average time spent on the form, abandonment rates, and response patterns, while providing geographical information on form replies.

Additionally, Jotform offers customized visual reports with charts and graphs for easy data interpretation. It also automatically generates and delivers reports regularly. Jotform is compatible with Google Analytics and other analytics tools to provide specific traffic and conversion data for those who seek integration with other analytics tools.

Moreover, users can easily export data into CSV, Excel, and PDF formats.

Formstack

Fomstack provides some form analytics tools as well:

  • Advanced Analytics Tools: Formstack provides advanced analytics to track form performance and user behavior.
  • Real-Time Data Visualization: Users can access real-time data visualization for quick interpretation of collected data.
  • Customizable Reports: Formstack allows the creation of customizable reports to suit specific data analysis needs.
  • Detailed Metrics: The platform offers detailed metrics on form conversion rates, field bottlenecks, and user demographics.
  • Optimization Insights: These insights help businesses optimize forms, improve user experience, and streamline workflows.

123FormBuilder

123FormBuilder provides a range of analytics and insights options for thorough data analysis. First, you’ll find the Results tab, which contains form and field insights. You can track submissions, form views, and conversion rates. 

The form builder also monitors user engagement data, such as time spent on the form and form abandonment rates. Users can generate visual reports including charts, graphs, and tables to effectively present data. 

Additionally, 123FormBuilder integrates with various analytics platforms, CRM systems, and Google Analytics to provide extra traffic and user activity data. Furthermore, you can export the data in PDF, CSV, or Excel format.

Jotform vs Formstack vs 123FormBuilder – Paid Plans

Plan costs are important aspects to consider before making a digital solution purchase. Let’s see how Jotform, Formstack, and 123FormBuilder provide for different types of clients:

Jotform plans:

  • Starter Plan: This plan offers limited features with five forms, 100 monthly submissions, and 100MB storage.
  • Bronze Plan: For $39 per month, you get 25 forms, 1,000 monthly submissions, and 1GB of storage.
  • Silver Plan: This plan is priced at $49 per month and includes 50 forms, 2,500 monthly submissions, and 10GB storage.
  • Gold Plan: Priced at $129 per month, this plan offers 100 forms, 10,000 monthly submissions, and 100GB storage.
  • Enterprise Plan: Custom pricing is available for this plan, which includes advanced features like single sign-on (SSO), dedicated support, and more.

Formstack has three types of plans available, based on user specific needs.

The Document Automation suite is comprised of four plans ranging from $99/month to custom amounts for the Enterprise plan.

The Salesforce Solutions plan suite includes multiple lan options ranging from $199/month to $650/month, plus a customizable plan for enterprises. 

The Data Capture suite is comprised of three plans, with the cheapest costing $99/month. The most expensive one is customizable according to the client’s needs. 

123FormBuilder plans:

  • Free Plan: This plan offers limited features, including up to 5 forms and 100 submissions each month.
  • Gold Plan: For $37 per month, this plan includes 25 forms, 5,000 submissions, no product branding, upload and formula fields, custom reports, form analytics, and basic connectors.
  • Platinum Plan: Priced at $49 per month, this plan includes 100 forms, 20,000 submissions, payments, product fields, custom form domains, field insights, and advanced integrations.
  • Diamond Plan: For $99 per month, this plan includes 200 forms, 100,000 submissions, and Salesforce access.
  • Enterprise Plan: Starting at $225 per month, this plan includes unlimited everything, 45+ built-in integrations, enhanced security, certified HIPAA forms, priority support, and more.

Jotform vs Formstack vs 123FormBuilder – Who Wins?

Now you have an idea of what each of these formbuilder solutions have in store for users. In the end, only you can make the decision between Jotform vs Formstack vs 123FormBuilder. What we can tell you is our free plan could be the best option you try out before subscribing for a paid plan. 

Create beautiful online forms with drag-and-drop, use as many form fields as you need, upgrade to access must-have features like payments, save for later, upload and product field, form insights and analytics and keep your data safe at all times. Give 123FormBuilder a shot, it’s completely free forever! 

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