15 Customer Effort Score Survey Questions for Improving Customer Experience
Let’s say you work for a company that is looking for ways to improve customer experience by focusing on how easy it is for customers to interact...
The essential guide to setting up, customizing, and optimizing online forms. Written by the 123 team, our amazing customers, and top business experts.
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Ana-Maria is a content writer passionate about crafting engaging digital content, from blog posts to landing pages and social media copy, all fueled by a love for coffee.
Let’s say you work for a company that is looking for ways to improve customer experience by focusing on how easy it is for customers to interact...
As Black Friday approaches, businesses everywhere brace themselves for a rush of eager shoppers hoping to catch the best deals of the year. But ...
Most modern organizations run on data, making data collection solutions indispensable to the business process. With the right online form builde...
When the market is oversaturated with similar products, how do you know which one is the best for your needs? Well, you must do your research an...
Keeping clients satisfied is not just a nice-to-have; it’s a business necessity. You can measure their satisfaction using the right customer sat...
The Black Friday season is one of the most exciting times for businesses, but it’s also highly competitive. To stand out and capture customer in...
As a result of technological advancements, the business world is now very complex. That means we, as humans, must adapt and use process automati...
Salesforce is a powerful CRM platform, but its sheer range of features can be overwhelming. It has revolutionized how businesses manage database...
First impressions matter, especially for new employees on their first day. And asking them about their experience can reveal wonderful eye-openi...
Employee satisfaction is a crucial aspect of any organization’s success. By understanding how employees feel about their work, environment, and ...
Are you ready for the spookiest time of the year? Help yourself to the following five online forms made especially for a Halloween you will neve...
Are you looking for a way to collect contact information and generate leads? Would you like to create a registration form for your upcoming even...
Having an online form with payments enabled can save you a lot of time and headaches. Many formbuilder options online, including Google, provide...
Clients come and go—it’s a reality of doing business. But while customer churn is inevitable, it’s not something to passively accept. When a cus...