123FormBuilder Blog
The essential guide to setting up, customizing, and optimizing online forms. Written by the 123 team, our amazing customers, and top business experts.
Customers leave feedback more than ever before, and businesses collect that feedback for various purposes. But unfortunately, a majority of bus...
Your products were designed for your customers and they should meet their needs and expectations. And the only way to know if your customers se...
Without a shadow of a doubt, a great customer experience (CX) is crucial for your business’s success. It determines whether your customers are ...
Nowadays, most companies understand the importance of providing a great user experience. And while it’s important to create a positive impressi...
You’ve probably heard of brand experience (BX) and customer experience (CX) before, but you might not be sure about the difference between thes...
Gathering and analyzing customer feedback is an effective way to get useful information about your products and services. Collecting customer f...
It’s never been easier for customers to provide feedback to businesses, and do it publicly too. Back in the day, only a handful of customers us...
You have probably taken multiple surveys or questionnaires where you had to provide answers to questions based on how much you agree or disagre...
Email automation should be a significant part of any marketing strategy. On average, email marketing has an ROI of 4200%. But sending emails the...
Email marketing is an integral part of most marketing campaigns. It helps you connect with leads and convert them into customers, maintain your...
Customer experience automation is a necessity in most companies. It has become standard practice to automate as many processes as possible and ...
Anyone who has ever used the internet has been asked to fill out an online form. It might have been for a subscription, an application, an even...
Looking after one’s mental health should always be a priority, but ever since 2020, it has become more difficult for people to keep their minds...
Autoresponders are emails that, as the name suggests, are automatically sent to the people in your mailing list based on certain pre-defined ru...