Salesforce for E-Commerce
Automate your e-commerce operations with 123FormBuilder and Salesforce. Create online forms that handle orders, process payments, calculate prices, and sync data instantly with Salesforce. No manual work – just smooth transactions, accurate records, and a better shopping experience for your customers.

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Optimize E-Commerce with Salesforce & 123FormBuilder

Sell Products with Smart Order Forms
Let customers select products, choose quantities, and submit orders through a simple form. Data syncs instantly with Salesforce, so your team gets real-time updates. No more manual entry or lost orders – just faster fulfillment.

Personalized Shopping with Conditional Logic
Show customers only the products that match their preferences. Smart forms update dynamically based on user selections, making browsing easier. An optimized shopping experience leads to higher conversions.

Real-Time Pricing & Discounts
Automate calculations for product costs, taxes, and promo codes for an accurate, efficient, and streamlined transaction process. As customers configure their orders, the form updates pricing instantly. No surprises – just clear, accurate totals.

Sales & Customer Insights
Integrated analytics show customer behavior, order trends, and sales performance. The data flows directly into the Salesforce commerce cloud, helping you make smarter business decisions. Know what’s working and optimize your strategy.

Keep Inventory Up to Date
Sync orders with Salesforce to update stock levels in real-time. Prevent overselling, effectively manage restocking, and maintain operation effectiveness with the form product field, allowing for a smooth and reliable shopping experience for customers.
Secure Your Process Automation with Forms!
Schedule a DemoSimplify E-Commerce Data Collection & Workflows with 123FormBuilder
E-commerce teams can automate processes, improve order accuracy, and deliver better customer experiences using 123FormBuilder’s Salesforce integration:
Power your online store with smarter Salesforce-connected forms!
Top E-Commerce Form Templates for Salesforce

E-Commerce Compliance Form
Quickly and efficiently collect compliance information status from your clients.

International Shipping Form
Efficiently collect and manage international shipping details using this online form.

Order Tracking Form
Easily gather customer feedback on the online shopping experience you provide.

User Registration Form
Quickly collect general data from prospective clients and customers with this form.
Salesforce For E-Commerce Use Cases

Custom Product Configuration
Customers configure products, and using Salesforce for ecommerce generates detailed order records and pricing automatically for sales reps to view and manage.

Streamlined Wholesale Orders
Wholesale clients place bulk orders using personalized forms that apply discounts and check stock levels. Salesforce processes the orders and updates inventory in real-time.

Efficient Return Management
Customers submit return requests that validate purchases in Salesforce, generating RMA numbers and updating order statuses for warehouse staff.

Appointment Scheduling
Clients book fittings through forms that check staff availability, with automated confirmations and reminder notifications that sync with Salesforce records.

Abandoned Cart Recovery
Marketing teams capture abandoned cart data, creating Salesforce leads and launching quick recovery campaigns with personalized offers for customers.

Subscription Management
Subscribers manage orders through self-service forms in Salesforce, where they can view details and upsell options. Changes are processed automatically.